Available Courses
See below a list of available courses available for Hospitality / Catering / Retail.Core Hospitality Skills (Pre-employment training)
Upselling (Hospitality)
This course explains and looks at examples of upselling, which is a sales technique aimed at persuading customers to purchase a more expensive, upgraded or premium version of the chosen item or other add-ons for the purpose of making a larger sale.
Practical Cookery (with an emphasis on how certain ingredients and foods can promote good mental health and wellbeing)
This course will provide step by step guides via video links/remote learning, to the preparation of a number of core meals. The underpinning knowledge is mapped to national standards, in support of the learning achieved
Practical Cookery (with an emphasis on cost effective meal preparation)
Vocational Skills - Customer Service
The OCNNI Level 1 Customer Service is part of the Award in Vocational Skills designed to provide learners with an introduction to skills and knowledge required for working in a range of sector areas including, Catering, hospitality, customer service skills.
Learners for the Award must complete a total of 6 credits from a range including; Skills in Customer Service, Communication Skills for the Individual, Oral Presentation Skills in Practice, Improving Assertiveness
Retail Business
The OCN NI Level 1 Award in Retail Business for learners who wish to achieve basic skills and knowledge required for working in a range of retail businesses.
In order to achieve the qualification, the learner is required to complete any 12 credits from units; Individual and Teamwork Skills for a Retail Business Understanding Retail Businesses Problem Solving within a Retail Business
Vocational Skills - Introduction to Hospitality Industry
The OCNNI Level 1 Hospitality is part of the Award in Vocational Skills designed to provide learners with an introduction to skills and knowledge required for working in a range of sector areas including, Catering, hospitality, customer service skills.
Learners for the Award must complete a total of 6 credits from a range including; Reception Duties in the Hospitality Industry, Customer Service for the Hospitality Industry
Food Safety in Catering
Vocational Skills - Introduction to the catering industry
This course is part of the Award in Vocational Skills designed to provide learners with an introduction to skills and knowledge required for working in a range of sector areas including, Catering, Hospitality.
Learners for the Award must complete a total of 6 credits from a range including; Understanding the Catering Industry, Prepare and Serve Drinks, Health and Safety for Catering, Handling Food Safely
Vocational Skills - Hospitality and Catering
This course is part of the Award in Vocational Skills designed to provide learners with an introduction to skills and knowledge required for working in a range of sector areas including, Catering, Hospitality.
Learners for the Award must complete a total of 6 credits from a range including; Understanding the Catering Industry, Customer Service for the Hospitality Industry, Reception Duties in the Hospitality Industry, Housekeeping Services, Prepare and Serve Drinks, Health and Safety for Catering