Certification

Challenging behaviour in Level 1

Location

Course Description

Factors increasing potential for challenging behaviour, Communication skills in de-escalating potential aggression & Non-physical interventions to manage aggressive/challenging behaviours. Additional services provided is the incorporation sector specific examples and case studies to increase the candidate learning experience.

The clients will be provided with an in-depth trainer report outlining any relevant course specifics and attendee outcomes. All successful participants (following successful completion of a multiple-choice exam) will be provided with an outcome certificate

Course Sector