SKILLS NORTH WEST FUNDED BY
This project is part funded through the Northern Ireland European Social Fund Programme 2014 – 2020 and the Department for the Economy. Skills North West is match funded with assistance from Derry City and Strabane District Council.
Certification
In house accredited/ Industry Specific
Course Description

This course explains and looks at examples of upselling, which is a sales technique aimed at persuading customers to purchase a more expensive, upgraded or premium version of the chosen item or other add-ons for the purpose of making a larger sale.